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FAQ


How can I invest with CoinBTC Limited?
To make a investment you must first become a member of CoinBTC Limited. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
Which e-currencies do you accept?
We currently accept PerfectMoney, Payeer, BitCoin, CoinsWallet, Litecoin, Dogecoin, Ethereum, Bitcoin Cash, Dash, Bitcoin Gold.
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.
How can I change my e-mail address or password?
Log into your CoinBTC Limited account and click on the "Account Information". You can change your e-mail address and password there.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your CoinBTC Limited account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.
Can I make an additional deposit to CoinBTC Limited account once it has been opened?
Yes, you can but all transactions are handled separately.
How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.
How can I make a spend?
To make a spend you must first become a member of CoinBTC Limited. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.
What is the minimum and maximum amount I can withdraw from CoinBTC Limited?
The minimum amount is $0.1 and no maximum limit for withdrawal. For Bitcoin, minimum withdrawal amount is 0.0004 for this coin.
Do you offer a referral commission?
Yes, we offer 3 level referral commission 5% - 2% - 1% for all deposits referred by you.
How can i contact customer support for any questions or problems?
You can contact us through support form and email on our support page.

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